Customer Success Blog
Over the past seven years, our team of active customer success professionals have worked to create a library of inspiring and helpful resources for leaders and CSMs. Our topics include management, designing programs, developing skills as customer success professionals, and engaging with executives.
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CSM Training Special - Save 25% on November Classes
Grab your discount on any CSM training that begins in November by using code ‘CSMNOV25’ at checkout. We are looking forward to seeing you in class!
Elevate Your Customer Success Leadership Skills!
Our popular CS Leadership training series: Structuring Your CS Program runs weekly October 22- December 10, 2024. Reserve your spot today!
Unlock Customer Value with Our CSM Value Series
Classes are starting soon for this popular 5-class series. Register today! First session is on October 10, 2024.
Bolster Your Confidence with Our CSM Communication Series
Grab your spot now for the upcoming round of classes, meeting Tuesdays at 6am Pacific from October 8th-November 5th.
Elevate Your Skills with Our CSM Essentials Series
This 5-class series meets weekly and runs next on Thursdays at 9am Pacific from October 10th - November 7th. Sign up now to reserve your spot!
Master the Art of Selling in Customer Success
Our online CSM Selling program readies CSMs to excel in sales, renewals, and account expansion. Sign up today!
CS Director Training Program Now Available
Our Leading as a Director series teaches leaders the skills needed to move from a manager to a director role. Classes start the first week of September. Register today!
CS Leadership Certification Series Begin Next Week
Classes start June 5th & June 6th. Register today!
Need CS Training? We Have You Covered!
Learn about our accredited certified training programs for both CSMs and CS Leaders!
Customer Success Leadership Certification Program Details
From individual classes, to 7-class series, to full certification, we have what you need for your CS Leadership training needs.
Introducing Two New CSM Training Courses!
Find out more about our new programs: Succeeding as a Scale CSM and Succeeding as a Senior CSM!