Elevate Your Customer Success Leadership Skills!

Our upcoming Structuring Your CS Program is designed for both aspiring and current leaders in Customer Success!

Get ready to master the core leadership concepts essential for success both inside and outside the world of Customer Success. This 7-week course is packed with guidance and practical tools that will transform and fine-tune how you approach leadership at all levels.

Classes included in series:

1. Starting with Segmentation

2. Mapping Customer Journeys

3. Designing an Onboarding & Enablement Program

4. Mapping Digital Journeys

5. Planning a Team Structure

6. Developing Compensation Plans

7. Selecting Tools

You’ll be in live, online sessions led by an expert in the field and have the opportunity to have discussions with other learners in class.

This series runs every Tuesday from October 22 - December 10, 2024, at 9 AM Pacific.

Don’t miss out on the opportunity to sharpen your leadership skills - Sign up today!

Classes listed above are also available for individual purchase here.