Elevate your Customer Success strategy for long-term growth and satisfaction with the help of a CS Program Assessment today.

Variable compensation is an incredible motivator if used thoughtfully. Check out tips to ensure it is implemented in a positive way.

Find out what you can do as a CS leader to gain shorter purchasing timelines, more customer success budget, and better staff support.

Get tips on how to dial in your headcount for 2025, based on the customer journey you expect your teams to deliver.

Our popular CS Leadership training series: Structuring Your CS Program runs weekly October 22- December 10, 2024. Reserve your spot today!

Come down to the Continental Beer Garden in Arlington, VA on Tues, 10/15 from 5-7P for networking and fun!

Find out how to update and clearly map your segmentation and customer journey when planning for the year to come.

Don't miss this Day 2 session on how to enhance your budgeting skills and learn how to present a compelling business case.

What's the first step in planning for next year? Setting goals. Find tips how to set challenging, but achievable, goals for your team.

Classes are starting soon for this popular 5-class series. Register today! First session is on October 10, 2024.

Grab your spot now for the upcoming round of classes, meeting Tuesdays at 6am Pacific from October 8th-November 5th.

This 5-class series meets weekly and runs next on Thursdays at 9am Pacific from October 10th - November 7th. Sign up now to reserve your spot! 

Find out how to overcome some of the most common customer-related hurdles that CS professionals face from our guest blogger, Virginia Bloom.

Slot in time in your ZERO-IN agenda to learn how to practice smart storytelling that will help influence your board and investors.

Change is what it takes to move a company forward. Find out how, as a leader, you can effectively guide your team through times of change.

Ping Russell Bourne directly to meet up, or find him at the event on Wed Sept 11 or Thurs Sept 12.

Find out how to make sure your communication stands out this time of year, regardless of what holidays you and your customers celebrate.

Come to the Washington, DC metro area for ChurnZero's essential CS Leadership Conference of the year on October 16-17, 2024.

Find insights on how AI can elevate your CS strategy in this Innovations in Leadership podcast recap.

This program was built for managers who are seeking to move into a director role in the future, or first-time directors.

Classes start September 4, 2024. Find out more here!