CS Leadership Certification - Open Registration

Don’t wait - sign up today (or any day!) for our CS Leadership Certification programs or classes

Join our Leadership training programs when it works best for you. Classes run in a loop throughout the year and classes do not need to be taken in any specific order.

Leading as a Manager: If you are a newly-promoted or first-time CS leader, this 7-course series was built for you

Structuring Your CS Program: If you’re taking on building (or re-building) a CS program, then this 7-course series has what you need. 

Leading as a Manager + Structuring Your CS Programs =
Full CS Leadership Certification

Our specialized Leading as a Director series is scheduled for the Fall, but you can reserve your spot today!

If you need to zero-in on a specific topic, we offer à la carte classes as well. View options here.

Classes are live, online, and expert-led. Sessions are held on Wednesdays at 8am Pacific / 11am Eastern / 4pm GMT.

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The Power of Silence in Customer Conversations

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What it Really Means to “Own” the Customer Relationship