Reporting Up & Out
Customer Success Leaders must understand how different leadership roles need to see different results, how to effectively forecast and report results upward in the organization, which success metrics are most important at different stages and to different audiences, and how to use the right reporting format to enable strategic decision-making.
This is a live, online class and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.
Price shown is per attendee. Participants will receive access to training session details via email upon receipt of payment.
This class will be held on October 16, 2024 at 9am Pacific.
Customer Success Leaders must understand how different leadership roles need to see different results, how to effectively forecast and report results upward in the organization, which success metrics are most important at different stages and to different audiences, and how to use the right reporting format to enable strategic decision-making.
This is a live, online class and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.
Price shown is per attendee. Participants will receive access to training session details via email upon receipt of payment.
This class will be held on October 16, 2024 at 9am Pacific.
Customer Success Leaders must understand how different leadership roles need to see different results, how to effectively forecast and report results upward in the organization, which success metrics are most important at different stages and to different audiences, and how to use the right reporting format to enable strategic decision-making.
This is a live, online class and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.
Price shown is per attendee. Participants will receive access to training session details via email upon receipt of payment.
This class will be held on October 16, 2024 at 9am Pacific.