Mapping Digital Journeys
After taking this class a Customer Success leader will understand how to determine when a digital customer journey is the right choice for your company or a segment of your customer base, develop a digital journey that is consistent with your company's brand and other higher-touch journeys, leverage different one-to-many technology options, and how to ensure ongoing success.
This is a live, online class and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.Price shown is per attendee.
Participants will receive access to training session details via email upon receipt of payment.
After taking this class a Customer Success leader will understand how to determine when a digital customer journey is the right choice for your company or a segment of your customer base, develop a digital journey that is consistent with your company's brand and other higher-touch journeys, leverage different one-to-many technology options, and how to ensure ongoing success.
This is a live, online class and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.Price shown is per attendee.
Participants will receive access to training session details via email upon receipt of payment.
After taking this class a Customer Success leader will understand how to determine when a digital customer journey is the right choice for your company or a segment of your customer base, develop a digital journey that is consistent with your company's brand and other higher-touch journeys, leverage different one-to-many technology options, and how to ensure ongoing success.
This is a live, online class and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.Price shown is per attendee.
Participants will receive access to training session details via email upon receipt of payment.