Take Part in the 2024 CS Leadership Survey

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Written By Jill Gronsky

CS Leaders - Help Shape the Future of Customer Success!

The 2024 Customer Success Leadership Study is now open. This annual study of Customer Success teams and their objectives, challenges, and opportunities yields a comprehensive picture of the latest trends and developments in the industry.

This study will include detailed analysis of how CS teams are responding to and building back from continued economic headwinds, and their adoption of new AI technology to address the challenges of efficiency and scale with limited resources.

Please consider taking a quick 6 minutes to share your perspective to help move the industry forward. Participants will receive an advance copy of the study prior to its release this fall.

Thank you for your time!

Survey open through end of June 2024.

Study is brought to you by ChurnZero, SaaStr, 6sense, Gong, Customer Success Meetup, and Success Venture Partners.

Jill Gronsky
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